Administration Assistant
Career information and advice on being a Administration Assistant

Council for Administration (CfA)
City and Guilds Levels 2 & 3 Diplomas in Business and Administration

Administrative Assistant Skills Requirements

The key to any Administrative Assistant position is great organisational and excellent interpersonal skills. The other requirements are:

• The ability to prioritise a busy workload and be able to perform a number of tasks at the same time
• Initiative and problem-solving skills in order to deal with a range of enquiries from customers
• Proficiency in Microsoft Windows packages such as Word, Excel and Outlook
• Ability to produce and manipulate spreadsheets and databases
• Speed typing skills and possibly Audio typing
• In-depth knowledge of English grammar and spelling
• Ability to set appointments and experience of diary management
• Ability to be an integral member of the team
• Able to adopt a flexible approach to work
• Well-groomed and professional appearance