My client are currently putting together a team of Service Desk Support analysts to support customers both in the UK and Holland/Belgium.
The successful Service Desk Analyst will have previous experience in IT support (Service Desk support, Helpdesk support, 1st line support).
The Service Desk Analysts must have extensive experience in Windows and Microsoft applications (Microsoft Word, Microsoft Excel, Microsoft Powerpoint etc) the Service Desk analyst must be comfortable with supporting desktops, laptops and various accessories such as printers and scanners.
It would also be preferable for the Service Desk Analyst to have experience in Lotus Notes and Active Directory.
The Service Desk analyst will ideally be MCP certified (or something similar, MCSE, MCSA etc)
The role is going to involve supporting Dutch speaking customers so all candidates for the Service Desk analyst role must speak fluent Dutch.
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